Questions?
We’re here to make shopping at Moxie Boutique feel easy, personal, and seamless.
Our FAQ page covers everything from shipping and returns to styling services, gift cards, and in-store experiences at our Bainbridge, Georgia boutique.
Whether you’re visiting us locally or shopping online nationwide, you’ll find helpful answers to guide your purchase and make the most of everything Moxie has to offer.
What makes Moxie Boutique different?
At Moxie, we believe shopping should be personal, inspiring, and fun. Our boutique offers thoughtfully curated fashion, beauty, gifts, and home décor from brands we know and love.
Whether you shop online or visit us in historic downtown Bainbridge, you'll enjoy friendly service, carefully selected collections, and a shopping experience centered around helping you find pieces that make you feel confident and inspired.
Where is Moxie Boutique located?
You'll find us in the heart of historic downtown Bainbridge, Georgia.
Moxie Boutique
116 N Broad Street
Bainbridge, GA 39817
We serve local shoppers as well as customers across the United States through our online store.
How can I contact Moxie?
We're always happy to help.
Phone: (229) 254-7294
Email: moxieboutiquebainbridge@gmail.com
Address:
116 N Broad Street
Bainbridge, GA 39817
Store Hours
Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
What does Moxie Boutique sell?
Moxie is a boutique in historic downtown Bainbridge, Georgia, offering a thoughtfully curated collection of women's clothing, jewelry, beauty, handbags, shoes, home décor, candles, books, and distinctive gifts. We also provide complimentary personal styling to help you create a wardrobe you'll love.
As an authorized retailer of every brand we carry, every item we sell is authentic and sourced directly from trusted manufacturers, approved vendors, and established distributors.
We believe the best collections tell a story. That's why we carefully select sought after brands like Brackish, Dylan, Bryn Walker, and Kathryn Bartow Beauty, while also discovering beautifully crafted pieces from independent designers and artisanal workshops around the world. Every item is chosen for its exceptional quality, craftsmanship, and timeless style—bringing you unique finds you won't discover just anywhere.
Can I shop Moxie Boutique online?
Yes. Moxie Boutique offers online shopping with nationwide shipping. You can browse women’s clothing, beauty, gifts, and more directly from our website.
Do you ship nationwide?
Yes! Moxie Boutique proudly ships orders throughout the United States, so you can enjoy our curated collection of fashion, beauty, gifts, and home décor wherever you are.
Shipping Rates
- Orders under $250: Flat-rate shipping of $20
- Orders of $250 or more: FREE standard shipping
At this time, we ship within the United States only via FedEx or UPS.
How long does shipping take?
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Most orders arrive within 3–7 business days, depending on your location and the shipping carrier. (FedEx or UPS)
What is your return policy?
We want you to love your purchase. If something isn't quite right, eligible merchandise may be returned within 10 days of purchase.
To qualify for a return, items must be:
- Unworn and unused
- In original condition
- Returned with all original tags attached
- Accompanied by your receipt or proof of purchase
Approved refunds will be issued to the original form of payment after your return has been received and inspected.
Please Note: Clearance, sale, and final sale merchandise cannot be returned or exchanged.
Do you offer exchanges?
Yes. Eligible merchandise may be exchanged within 10 days of purchase.
Items must be:
- Unworn
- Unused
- In original condition
- Returned with all tags attached
If the item you would like is unavailable, our team will gladly help you select another item or process a return according to our return policy.
Can I change or cancel my order?
We begin processing orders quickly to ensure prompt shipping.
If you need to make changes or cancel an order, please contact us as soon as possible. While we cannot guarantee changes once processing has begun, we'll do our best to accommodate your request.
Who Pays for return shipping?
Customers are responsible for return shipping costs unless an incorrect or damaged item was received.
For your protection, we recommend using a shipping service that provides tracking information, as Moxie Boutique cannot guarantee receipt of returned packages.
What if my order arrives damaged or incorrect?
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
We'll work with you to resolve the issue as quickly as possible through a replacement, exchange, or refund when appropriate.
Phone: (229) 254-7294
Is my payment information secure?
Yes. Your privacy and security are important to us.
Our website uses secure SSL encryption to protect your personal information during checkout. We accept secure payment methods through Shopify, including major credit cards, Shop Pay, Apple Pay, Google Pay, and other trusted payment providers.
Are the brands you carry authentic?
Absolutely.
Moxie Boutique is proud to offer authentic merchandise from carefully selected brands and trusted suppliers. Every item we sell is sourced directly from approved manufacturers, authorized distributors, or established vendors.
We stand behind the quality and authenticity of every product we offer.
How do I know what size to order?
Sizing can vary by designer and brand.
Whenever available, product pages include sizing information and fit notes. If you're unsure about sizing, please contact us before placing your order.
Our team is always happy to help you find the best fit.
Do you offer in-store pickup?
If you offer this:
Yes. Select Local Pickup during checkout, and we'll notify you by email when your order is ready to be picked up at our Bainbridge boutique.
If you don't offer it yet, simply omit this FAQ.
Can I place an order over the phone?
Yes! If you'd prefer personal assistance, we're happy to help.
Give us a call during business hours, and one of our team members can assist with product questions, availability, and placing your order.
Phone: (229) 254-7294
Do you offer personal styling services?
Yes. Moxie Boutique offers wardrobe styling, personal shopping, and closet editing services designed to help you feel confident and put together.
How do I book a styling appointment?
You can contact us directly or visit our Bainbridge boutique to schedule wardrobe styling, personal shopping, or closet edit & organization appointment.
Do you sell gift cards?
Yes! Moxie Boutique Gift Cards make the perfect gift for birthdays, holidays, special occasions, or simply because.
Gift cards are available online and in-store and never go out of style.
Can I send a gift directly to someone?
Yes. We’re happy to ship your order directly to the recipient, and we offer complimentary gift wrapping to make every delivery feel special.
Do you offer gift wrapping?
Yes. Moxie Boutique offers complimentary gift wrapping on select purchases. Each item is thoughtfully packaged, making it easy to send a beautiful, ready-to-give gift.
Why Customers Love Shopping at Moxie Boutique
- Boutique in historic downtown Bainbridge, Georgia
- Curated collection of authentic boutique brands
- Secure online checkout with SSL encryption
- Friendly, personalized customer service
- Complimentary personal styling
- Fast U.S. shipping with free shipping on orders over $250
- Returns and exchanges on eligible merchandise
- Real people available by phone or email to help with your order
